Digital Product Returns & Refund Policy

HH Female Fitness

Thank you for purchasing from HH Female Fitness.

Please read our returns and refund policy before purchasing any of our digital products.

1. Digital Products

All digital products sold by HH Female Fitness, including downloadable workout programmes, fitness guides, planners, e-books and other digital resources, are supplied electronically.

Once your payment has been completed, your digital product will be made available to download or access.

2. Refunds and Cancellations

Due to the nature of digital products, we generally do not offer refunds or exchanges once a digital product has been accessed or downloaded, where you have agreed to immediate supply and acknowledged that your cancellation right will be lost.

If you purchase a digital product and have not yet accessed or downloaded it, please contact us as soon as possible if you wish to cancel. Your statutory cancellation rights will apply where relevant.

3. Faulty or Incorrect Products

Your statutory consumer rights are not affected by this policy.

If you experience problems downloading your purchase, receive an incorrect product or believe your digital product is faulty or not as described, please contact us.

We will work with you to resolve the issue, which may include providing a replacement or, where legally required, a refund.

4. Download Issues

If you have difficulty accessing or downloading your purchase, please contact us for assistance.

Please check that you have entered the correct email address at checkout and that you have a suitable device and PDF reader where required.

5. Contact Us

If you have any questions about your purchase or need assistance, please contact:

HH Female Fitness

Website: www.hhfemalefitness.com

We aim to respond to all enquiries as soon as possible.

Thank you for supporting HH Female Fitness.

Helping women become stronger, fitter and more confident.

Please read before starting

The information and exercise guidance provided in this programme by HH Female Fitness is intended for general fitness and educational purposes only. It is designed to help you improve your strength, fitness and overall wellbeing while exercising independently at home.

By choosing to take part in this programme, you acknowledge and agree to the following:

1. Your health and responsibility

You are responsible for assessing your own health, fitness and ability to take part in the exercises provided. If you have an existing medical condition, injury, are recovering from surgery, are pregnant or have any health concerns, please consult your GP or an appropriate healthcare professional before starting.

2. Exercising safely

All exercises should be performed at a level appropriate to your individual fitness, ability and experience. Start slowly, work within your limits and progress gradually. You do not need to complete every exercise or repetition if it does not feel right for you.

3. Working out independently

This programme is designed for you to follow in your own time, without direct supervision from a personal trainer. HH Female Fitness cannot monitor your technique, environment or exercise intensity while you are completing the sessions independently.

Please ensure you have enough clear space, suitable footwear and any equipment required. Make sure your exercise equipment is safe and stable before use.

4. Listen to your body

Exercise should challenge you, but it should not cause pain or make you feel unwell. Stop exercising immediately if you experience chest pain, dizziness, unusual breathlessness, feeling faint or any other concerning symptoms. Seek appropriate medical attention where necessary.

5. Individual results

Everybody is different. Your results will depend on factors including your starting fitness level, consistency, lifestyle, nutrition and individual circumstances. HH Female Fitness does not guarantee specific results.

6. Limitation of responsibility

By participating, you acknowledge that exercise carries an inherent risk of injury. You accept responsibility for exercising within your own capabilities and making appropriate decisions about your health and safety.

Nothing in this disclaimer excludes or limits any liability that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence, or your statutory consumer rights.

Your wellbeing matters.

At HH Female Fitness, we want you to feel stronger, fitter and more confident. Take your time, work at your own pace and remember that progress is not about doing everything perfectly – it's about building strength safely and consistently.

HH Female Fitness